When you purchase a chandelier at Krebs you will get the highest possible crafted quality.
Our chandeliers are manufactured by skilled craftsmen and you will always get a unique product.
If you have the misfortune to receive a product affected by a manufacturing defect that is original and not caused by external influences or because handling errors so we offer guarantee by either obtain parts or product repaired.The guarantee applies to any faults of major importance relevant to the product's functionality.The warranty valid for faulty function except for failures caused by moisture, humidity or the like, and faults caused by incorrect installation and assembly, incorrect handling, lack of maintenance and damage incurred when transporting the product.The warranty implies no repair or other work on the product is made by unauthorized person. The warranty is void if parts added to the product, accessories or other items that are not original articles and thereby caused an error. For returns from countries outside EU you must return at your own cost.GDPR
Upon accepting these terms you accept that we manage your information according to our integrity policeDispute
If for some reason are not satisfyed how we handle your problems you may use EU:s Online Dispute ResolutionPurchase
You need to be 18 years or older to make a purchase at www.krebs.seOption of payment
Safe payment with DIBS/Nordea. Pay with Visa or Mastercard.Invoice
Pay with invoice through Klarna (read more here) all at once, or a little each month.Prices
All prices on the website include Swedish VAT 25%. VAT is shown separately in the checkout.Claim
Is it a bigger flaw you will have to return the product in its original packaging.
If the box is damaged, do not sign for it, contact us at email@example.com. We will contact the transport company and resolve the issue. A new product will be sent to you as soon as possible.Unclaimed packages
If you don’t claim you packages at the delivery point and the packages returns to us you will be charged for shipping and expedition of the gods, this does not regard damaged packages that we have been informed of.Personal Information
Your personal information is handled in according to GDPR.
We will not disclose or sell the personal information that we collect from our customer. We use only the information needed to process your order.Customer Service
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